Aged Care Placement Services

Aged Care Advisory and Placement Services

Aged Care Connect is an aged care advisory and placement service.

We can help you find assisted-living, low care (hostel), ageing-in-place, or high care (nursing home) including dementia specific aged care for your loved one.

We have proven skills and experience in matching your family needs to appropriate aged care alternatives.

We are kept regularly informed about availability and wait list status by aged care providers. We have built trusted relationships with aged care providers, but we also remain independent and not aligned in any way. You will receive totally unbiased information about the available residential care alternatives.

Outline of our aged care placement services:

(1) Selecting the right facility

Don't waste your time looking at facilities which are not suitable to your family needs. Rely on us to gather information about care needs, location preferences, financial situation and personal factors relevant to the placement.

The collection of this information is completed with an easy to use request form that is emailed to you.

In return, you will receive a list of appropriate homes recommended by an experienced placement consultant.
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(2) Completing the placement

We will complete and submit all the necessary application paperwork, including the Part A document, any application paperwork required by the facility and the 'Request for an Assets Assessment' booklet.

After submitting the applications we work with the admission coordinators to secure the placement and keep you updated with applications for placement status.
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(3) Family information session

The family information session provides current information, strategies and insights about residential care placement.

The family information session is an excellent start for families with time and energy to be personally involved with the activities needed to complete the placement.

This service consists of a private consultation with the family for around two hours, usually conducted in the comfort and privacy of the family home.

The placement consultant will describe the steps to be completed, make the family aware of many useful hints and guidelines and answer any questions that the family may have about residential care.

The placement consultant is able to provide the family with all of the current rules and effective strategies relating to residential care placement. The fee for the information session is payable on the day of the consultation.

The benefit to be achieved are that family members make an excellent start based upon professional knowledge and experience and the cost of the service is affordable.
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(4) Accommodation Bond Negotiation

This bond negotiation service is designed for families who have already selected the aged care home but have not finalised the accommodation bond or extra service fees with the aged care provider.

In the event that the care recipient has been placed into an aged care home prior to financial arrangements being agreed with the aged care provider, the family can employ our placement consultants to negotiate the accommodation bond or extra service fees with the aged care provider.

By using our experienced placement consultants, you can achieve a better financial arrangement for your family.

An experienced placement consultant is aware of current strategies that have been proven effective when negotiating fees with the aged care provider.

The benefit of this service is that it assists the family to dramatically reduce the cost of residential care.
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(5) Personal Placement Service

Our personal placement service has been designed for families who prefer to have complete assistance available from start to completion of the placement process, and includes:

a family consultation, to gather requirements and to ensure that the family is completely aware of the current rules and regulations affecting residential care
preparation of facility shortlist
arrangement of facility visits to meet the care team and assess the quality of care and lifestyle services
negotiation of residential care bonds and related fees
completion of all application and admission paperwork

The fee for our personal placement service is paid in two parts, a deposit payment after the family consultation and final payment after the placement has been completed.
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What our family clients say about our placement services ...

Many thanks. It is a outstanding result and I am more than happy to recommend your services as outstanding. In fact I shall take the liberty to recommend you to my personal financial adviser who has clients in similar situation.

Mr. W (Glen Iris) after successful negotiation of a bond (27 Nov 2009)

RSL (Vic) thank you very much for the professional manner in which placement services were provided to Mr. E.

Mr. Jeff Jackson OAM (28 August 09)

Mum has settled very well. We just wanted to say thank you for all your help. You saved us having a lot of sleepless nights.

Jan and Pat (23 July 09)

You did a great job - having people who know the business acting for us made a world of difference.

Martin K.(27 May 09)

Patricia, Noel, Colleen and myself are very grateful of your assistance in placement of Mrs J. in an ideal home and location. Please accept our gratitude from the family.

Alan J. (28 Oct 08)

Many thanks for making a potentially difficult time a positive experience for all of us.

Sue and Steve (8 Jan 08)

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