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Summary of Placement Services Family Briefing Facility Shortlist Bond Negotiation Complete Placement Service

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Facility Selection (Shortlist) Submitting and Monitoring Applications Accommodation Bond Negotiation Premium Placement Service Additional Services Placement Plan Permanent Placement Respite Placement Dementia Specific Placement Intrastate placements Emergency Placement Support

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Aged Care Assessment Teams Aged Care Funding Instrument Did you know? Placement Partners Download Application Forms Aged Care Fees and Charges Accommodation Bond Negotiation Government Websites Other Websites Income tested fee Planning in the holiday period Free Placement Checklist Aged Care Placement Newsroom Glossary of common terms

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We help families navigate the aged care placement maze. We will always place your loved one first. Click to contact us.

We help families navigate
the aged care placement maze.

We will always
place your elderly
loved one first ......

and make the move
to residential aged care
a more positive experience.

site updated
23rd May 2012

Family Information Session

Our family information session is designed to assist families to develop an aged care placement plan for the future.

This plan can be used by the family to continue with the placement activities using mainly their own time and energy.

The family information session is ideally suited to family members with time and energy to be personally involved with all of the activities required to complete the placement.

This service consists of a meeting with the family, where applicable. An experienced placement consultant visits with the family for a period usually around one and a half hours.

The placement consultant will collect the family needs and preferences.

The placement consultant will describe the usual steps to be completed, make the family aware of many useful hints and guidelines and answer any questions that the family may have about aged care placement.

The placement consultant is able to provide the family with all of the current rules and effective strategies relating to aged care placement.

This service is a very effective way to develop a plan which can form a solid basis for a successful placement.

The fee for the information session is payable on the day of the consultation.

The major benefit of this service is that it enables all family members to make an excellent start based upon professional knowledge and experience and the cost of the service is affordable.

After having a personalised information session, if the family chooses to use any of our other services, then the fee for the information session is deducted from the additional service.

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Family Testimonials

l would just like to say thank you so much for your invaluable information l have received, and steering me in the right direction, I dont know what l would have done without you. My mum is settling in nicely in her new residence, and it has been a pleasant experience with you on board..I would not hesitate to recommend your services in the near future, to anyone needing help in the aged care (MAZE)! Its been such a pleasure talking with you on numerous occasions. ...Kind Regards

Rosemary Davis VIC
(28th March 2012)

Yesterday I received a call from the low care facility in the area of which we were looking to get my Father in. My husband and I went to have a look and absolutely loved what we saw. It was exactly what we wanted in a secure dementia room. We immediately took the room and on Monday I go back there to sign all the paperwork, then the following day, we can move our Father in. They did mention that they received all of the necessary paperwork from you guys, which was a blessing to both my husband and I. I would just like to thank all the staff there in taking off the added pressure of doing all the 'dirty' work for us. We are forever grateful to you and your staff. The fee that you charge is more than worth the work and the time that you do. I am in shock of how quick things moved along. As we are at an age where most of our friends are in the same boat, I have been giving your number out and recommending you in high regard. Again, thank you and kind regards

Sue and Denis Christensen QLD
(2nd March 2012)

I would just like to say Thank you. I can not express just how much I appreciate all you have done for us. I am extremely close to my wonderful mother and it has been heartbreaking to have watched her suffer the way she has. Finally she is showing improvement and the care and staff are so terrific at .... All thanks to you we can now rest easy knowing she is in great care.Your skills knowledge and expertise have certainly shown through .I think today people are all to quick to make complaints but few take the time to give credit where it is due.So thank you isnt enough to say for the gratitude I feel ,The fee was truly worth every cent and I could only highly recommend you to anyone requiring your services.Again many many thanks

Debbie King NSW
(8th Feb 2012)

My sincere thanks to you for just 'being there' at a time when relatives feel so vulnerable, having to deal with the mercenary side of their aged parents needs. I have total confidence in recommending your services should any of my friends be in a similar position. It has taken a huge weight off me, as not being well myself at this time, I found it all very draining. Thanking you once again for your very prompt and effective service and wishing you every success in the future. Kind regards

Leonore
(22nd Nov 2011)

Thanks for all you have done for us

Mr. Anthony Severn VIC
(4th Feb 2011)

Again let me thank you for your professionalism and efficiency in these negotiations and I add a final note of gratitude from the Doyle Family, as we applaude the result. Our Father, now I'm sure, will settle down and be well looked after in this facility and we'll continue to keep a watchful eye over him in his new home.

Mr. Chris Doyle VIC
(10th Aug 2010)

Thanks for your assistance with helping us find a great place for mum and dad. kind regards.

Mr. Stephen Meurs VIC
(12th Jul 2010)

You guy's did a great job - having people who know the business acting for us made a world of difference.

Martin Krygsman VIC
(27th May 2009)

more testimonials ....

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