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Aged Care Placement Services

Welcome About Us Vision and Principles Family Stories Testimonials Contact Us

Steps to Successful Placement Assessing Eligibility Finding the Right Aged Care Home Understanding the Financials Accommodation Bonds Explained Making the Application Transition to the Aged Care Home

Facility Selection (Shortlist) Submitting and Monitoring Applications Accommodation Bond Negotiation Premium Placement Service Additional Services Placement Plan Permanent Placement Respite Placement Dementia Specific Placement Intrastate placements Emergency Placement Support

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General Info about ACAT's New South Wales ACATs Victorian ACASs Queensland ACATs Western Australian ACATs South Australian ACATs Tasmanian ACATs Canberra ACAT Northern Territory ACATs

Aged Care Assessment Teams Did you know? Placement Partners Download Application Forms Aged Care Fees and Charges Accommodation Bond Negotiation Government Websites Other Websites Income tested fee Planning in the holiday period Free Placement Checklist Glossary of common terms

Aged care assessment Fees and charges Aged care homes Community care Cultural needs Dementia issues Palliative care

Common information about ACAT's Australian Capital Territory New South Wales Northern Territory Queensland South Australia Tasmania Victoria Western Australia

We will always place your loved one first. Click to contact us.

We will always
place your elderly
loved one first ......

and help you navigate
the residential care
placement maze.

Contact us now

Make the transition
to residential aged care
a positive experience.

Aged care placement - cultural needs

Common questions and concerns

While each family situation has a different set of requirements, there are a number of standard questions that seem to be asked by our family clients. We hope the answers provided here will help you in your aged care placement activities.

What happens if we have different cultural needs and we need residential aged care?

Quality aged care is a basic right for all older Australians, whatever their background, no matter where they live.

There are many care and support services that are designed to meet the needs of older Australians. But some groups of people need additional services. Veterans, Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds and people in rural and remote areas, all have particular needs that must be provided for to preserve and enhance their quality of life.

No matter what your gender, ethnicity, culture, language, economic circumstance or geographic Location, the Aged Care Act 1997 facilitates your access to aged care.

People from different cultural, language or religious backgrounds are able to access all aged care homes and the homes must acknowledge and respect your cultural identity.

But some homes provide additional services that are specific to your individual needs as well.

Aged care homes will encourage and help residents to maintain existing links with cultural, national or social communities, and to take part in the social life of those communities.

Aged care homes may arrange for a translator, if you need one, to help explain your needs and preferences. People living in aged care homes have the right to practise their own religion; some homes have their own chapel or quiet room.

Some homes have regular visits from clergy or can arrange transport to places of worship.

Send an enquiry if you need more information

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Family Testimonials

My sincere thanks to you for just 'being there' at a time when relatives feel so vulnerable, having to deal with the mercenary side of their aged parents needs. I have total confidence in recommending your services should any of my friends be in a similar position. It has taken a huge weight off me, as not being well myself at this time, I found it all very draining. Thanking you once again for your very prompt and effective service and wishing you every success in the future. Kind regards

Leonore (22nd Nov 2011)

Thanks for all you have done for us

Mr. Anthony Severn (4th Feb 2011)

Again let me thank you for your professionalism and efficiency in these negotiations and I add a final note of gratitude from the Doyle Family, as we applaude the result. Our Father, now I'm sure, will settle down and be well looked after in this facility and we'll continue to keep a watchful eye over him in his new home.

Mr. Chris Doyle (10th Aug 2010)

Thanks for your assistance with helping us find a great place for mum and dad. kind regards.

Mr. Stephen Meurs (12th Jul 2010)

You guy's did a great job - having people who know the business acting for us made a world of difference.

Martin Krygsman.(27th May 2009)

more testimonials ....

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Aged Care Connect Pty Ltd (ABN 36 102 500 907)
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