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Aged care placement - the assessment

Common questions and concerns

While each family situation has a different set of requirements, there are a number of standard questions that seem to be asked by our family clients. We hope the answers provided here will help you in your aged care placement activities.

What is an aged care assessment?

An aged care assessment is required for admission to a government subsidised aged care home. The assessment provides basic information about a persons current care needs. Referrals for an aged care assessment can be made by anyone.

An assessment by an ACAT should be done every 12 months to make sure that a persons needs have not changed, this way you can increase services as and when you require them.

What is an Aged Care Assessment Team (ACAT)?

ACATS help older people and their carers work out what kind of care will best meet their needs when they are no longer able to manage at home without assistance. ACATs provide information on suitable care options and can help arrange access or referral to appropriate residential or community care.

The Australian Government provides funds to the State and Territory Governments, specifically to operate and manage the ACATs. The States and Territories also provide funding to the ACATs. ACATs also assess and approve older people for Australian Government subsidised aged care, such as residential aged care, Community Aged Care Packages (CACPs), or flexible care, such as Extended Aged Care at Home (EACH), dementia specific EACH packages or Transition Care.

The team will explain the assessment results to you and discuss what they believe is the best type of care to meet your family needs.

How much does an aged care assessment cost?

There is no cost to the family to have an aged care assessment completed.

What is involved in the assessment process?

The steps below will give you an idea of what happens during the Aged Care Assessment Team (ACAT or ACAS in Victoria) assessment process.

A doctor, community nurse, or social worker will refer you to an ACAT. Or you can set up an assessment yourself by contacting an ACAT in your local area.

The ACAT will then make an appointment to see you and come to your home, or if you are in hospital they will come to the hospital. Please note: we advise to have a carer, friend or family member present at the meeting with the ACAT representative.

At the meeting the ACAT will ask you questions about your daily living activities and the sort of help you need. They will also want to talk about your general state of health and specific health conditions. This will help them work out how much and what sort of help you need. They may also talk to your doctor about your medical history, but only if you agree.

Your ACAT will then talk to you about whether they think you need a place in an aged care home, or more support so you can keep living at home.

At the end, they will explain their decisions and may give you a copy of their completed assessment (if not they will post this to you about 1 week later).

This assessment tells you what type of services you are eligible and approved for, as well as leaving you with information about all the services that may be available in your local area.

You should keep a copy of the assessment and any approval that has been granted for you to access services.

If you are not approved for aged care services you will get a letter explaining how to appeal the recomendations.

Send an enquiry if you need more information


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Recent Testimonials

Thankyou again for your efforts, your advice and your support in guiding both mum & dad and us through this minefield of complexities! Your help and generosity of time, understanding and compassion have been valued indeed! I'm grateful that this has resulted in an outstanding result with mum and dad settling in more each day - and mum actually saying yesterday "I cannot fault it at the aged care home" that's a long way from "I would die before I would go there" just 2 months ago!! So our thanks to you Wishing you all the joy of the season
Mrs Anita P. (Dec 2014)
I would like to thank you for your support of mum & dad. I would never have thought that we would have mum and dad settled and happy in a home for Christmas. I am particularly grateful for your support in these final few weeks, you have hung on in there, ensuring we get the final details right Merry Christmas to you and your family
Mrs Fiona J. (Dec 2014)
Thank you very much for your valuable support in having mum placed at our preferred aged care facility. Mum seems to have settled in well and she is certainly being well cared for now. We will certainly recommend your services to any of our friends who need assistance in placing their loved ones into an aged care facility. Kind regards
Mr P. Rodoni (Jul 2014)
We have just received notification from Seaviews Manor that they will take John and Jean with a very reasonable incoming accommodation payment for him. We have accepted their offer of accommodation and will pick up the paperwork tomorrow. Thankyou so much for your assistance in this matter. We could not be happier with the outcome. Mrs C Boehm (Jan 2014)
I must say how delighted we are with the aged care home, it is so wonderful. Mother is extremely happy and Brian and I are so impressed with the care. We cant thank you enough for all your help, its been wonderful and we really wouldnt be in this position now without you. I can return interstate to my own home with a much lighter heart confident in mothers care and happiness. Sincere thanks and all the best Mrs L Connell (Sept 13)
Thanks for your help with everything - you take that burden off people's shoulders just by knowing the ins & outs of the industry that most of us are never exposed to. To bounce off someone 'that knows' is more help than you realise. Mrs S Bell (Apr 13)
Thank you for finding me such a great place. I'm settling in well and Allen told me that you were a lot of help in finding this home for me - regards Mrs Y. Smith (Mar 13)
Thank you for all your help - it has certainly made navigating all the paperwork easier. I consider myself fortunate having worked in aged care and have some idea of where to start - pity help other families who do not have a clue. Mrs L. Webb (Jan 13)
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