Facility Selection (Preparation of Facility Shortlist)

• Contact us by using our simple enquiry form
  
  
• We will email, fax, or post you a list of simple questions about your family needs and preferences. These will include care needs, location preferences, financial and personal preferences.
  
  
• Email, fax, or post your responses and a copy of the Aged Care Client Record (ACCR) to our placement team, who will immediately start work on your behalf to research current availability in your preferred locations.
  
  
• The list of recommended aged care facilities will contain at least six aged care homes which are appropriate to your family needs. The list will contain links to the aged care homes so that you can undertake further contact with the homes to make the applications. You will have managed to reduce the liklihood of contacting aged care homes that are not applicable.
  
  
• Contact the aged care homes on our facility shortlist to arrange appointments to view the facilities. The family can then choose the facilities which are preferred and can submit applications. If the family requires additional services at this stage, you can simply discuss your requirements with our friendly placement team.