Family Consultation

We can conduct our family consultation in our office, in your family home, in hospital, or over a coffee at your preferred meeting place.

For interstate placements, we use a formal template email request designed to ensure that we get an accurate picture of your family requirements.

Weekend and evening appointments can be arranged.

During the consultation process, it is preferrable to have the current ACAT summary available. This enables us to get a clear understanding of care needs. We may need to ask for additional information in relation to location preferences, financial situation, cultural, religious, dietary and recreational needs. This allows us to provide a detailed summary to prospective aged care homes and to ensure homes applied for will meet your individual family needs.

Our fees are kept at a reasonable rate and are payable in two parts. An initial deposit is paid after the consultation and the final balance owing is payable only after the placement is made. An Aged Care Connect consultant will explain the fee structure prior to commencement of service.