
We can help you navigate
the aged care placement maze.
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We will always
place your elderly
loved one first ......
and make the move
to residential aged care
a more positive experience.
site updated:
10th May 2013
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Negotiation of Residential Aged Care Fees and Charges
Aged care bond facts for: 2009 - 2010
As at 30 June 2010, approved aged care providers held more than $10.6 BILLION
in bonds on behalf of aged-care residents in tax-payer subsidised residential
aged care homes.
Accommodation bonds are continuing to grow on average of 20% per year. The
average total bond holding held by an individual approved aged care provider
is $11.2 Million (2009/2010)
The total value of accommodation bonds held by approved providers has more
than doubled since 2004 - 2005, equating to an average increase of 20 per
cent per annum - Building Costs have not doubled in this same period of
time.
What the Minister of Ageing says ...
"For many older Australians, the price they pay to enter care is based on
how much money they have in their pockets, rather than a reflection of the
true cost of care, and value for money," Minister
of Ageing (Mr Mark Butler) - April 2012.
Like to read some general
rules about accommodation bonds?
In the event that the care recipient has been placed into an aged care home
prior to financial arrangements being agreed or finalised with the aged
care provider, the family can choose to employ our bond negotiation specialist
to negotiate the accommodation bond or extra service fees with the aged
care provider.
Our "Accommodation
Bond Negotiation" service has been designed for families who have already
selected the aged care home but have not yet agreed on the relevant accommodation
fees or extra service fees with the aged care provider.
Many families are unaware that "you are not required to tell an aged
care provider the result (of the asset assessment) when negotiating an accommodation
bond unless you choose to."
Many families do not wish to directly negotiate fees with aged care providers
when the subject of those fees involves a cherished loved one.
By employing our accommodation bond specialist, our family clients remove
themselves from this activity but consequently secure a more appropriate
financial outcome.
An experienced accommodation bond specialist can work with you and can describe
various strategies that have been found useful when negotiating fees with
the aged care provider.
The benefit of our bond negotiation service is that it assists the family
to reduce the cost of residential aged care.
Like to discuss our Accommodation
Bond Negotiation Service?
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Family Experiences
Thanks for your help with everything. You take that burden off people's shoulders just by knowing the ins & outs of the industry that most of us are never exposed to. To also bounce off someone 'that knows' is more help than you realise.
Mrs S Bell (30 Apr 13)
Thank you for finding
me such a great place. I'm settling in well and Allen (son) told me that you
were a lot of help in finding this home for me- regards
Mrs Yvonne Smith (5 Mar 13)
Thank you for all your
help - it has certainly made navigating all the paperwork easier. I consider
myself fortunate having worked in aged care and have some idea of where to start
- pity help other families who do not have a clue.
Mrs L. Webb (23 Jan 13)
Just a note to say a
big thank you for all of the effort you put in on my behalf. I am delighted
with the result (Accommodation Bond Negotiation)
D W Letcher (16 Nov 12)
Thanks. Mum has been
in the aged care facility now for nearly 2 weeks, time goes quickly!! Im still
very pleased with the facility, the staff are very nice, and it is good to be
able to visit more regularly as it in only 10 min from home. The single room
is just what i was hoping for, and we have started making it more homely with
a nice coloured doona and pictures, and some of mums trinkets put in place.
My eldest son called in the other day and he was pleased and said it felt bright
and friendly with the nice central gardens in the middle it made him happy knowing
his grandma was in a much nicer place than the previous aged care home. Cheers
Stephen M. (10 Aug 12)
Thank you for all your
help in relation to finding a suitable home for my Mum and Dad. Your efforts
were greatly appreciated by not only them but also myself. It surely is a maze
trying to work out how this whole area works in practice and your services certainly
assisted us in that regard. Although I know that there are difficulties to be
faced by them, I am sure that they will find it much easier to deal with these
in their new home. They appear to be settling in well. Please stay in touch.
kind regards Ron B. (29
May 12)
l would just like to
say thank you so much for your invaluable information l have received, and steering
me in the right direction, I dont know what l would have done without you. My
mum is settling in nicely in her new residence, and it has been a pleasant experience
with you on board..I would not hesitate to recommend your services in the near
future, to anyone needing help in the aged care maze! Its been such a pleasure
talking with you on numerous occasions. ...kind regards
Rosemary Davis (28 Mar 12)
Yesterday I received
a call from the low care facility in the area of which we were looking to get
my Father in. My husband and I went to have a look and absolutely loved what
we saw. It was exactly what we wanted in a secure dementia room. We immediately
took the room and on Monday I go back there to sign all the paperwork, then
the following day, we can move our Father in. They did mention that they received
all of the necessary paperwork from you guys, which was a blessing to both my
husband and I. I would just like to thank all the staff there in taking off
the added pressure of doing all the 'dirty' work for us. We are forever grateful
to you and your staff. The fee that you charge is more than worth the work and
the time that you do. I am in shock of how quick things moved along. As we are
at an age where most of our friends are in the same boat, I have been giving
your number out and recommending you in high regard. Again, thank you and kind
regards Sue and Denis
Christensen (2 Mar 12)
I would just like to
say Thank you. I can not express just how much I appreciate all you have done
for us. I am extremely close to my wonderful mother and it has been heartbreaking
to have watched her suffer the way she has. Finally she is showing improvement
and the care and staff are so terrific at .... All thanks to you we can now
rest easy knowing she is in great care.Your skills knowledge and expertise have
certainly shown through .I think today people are all to quick to make complaints
but few take the time to give credit where it is due.So thank you isnt enough
to say for the gratitude I feel ,The fee was truly worth every cent and I could
only highly recommend you to anyone requiring your services.Again many many
thanks Debbie King (8
Feb 12)
My sincere thanks to
you for just 'being there' at a time when relatives feel so vulnerable, having
to deal with the mercenary side of their aged parents needs. I have total confidence
in recommending your services should any of my friends be in a similar position.
It has taken a huge weight off me, as not being well myself at this time, I
found it all very draining. Thanking you once again for your very prompt and
effective service and wishing you every success in the future. Kind regards
Leonore (22 Nov 11)
Thanks for all you have
done for us Mr. Anthony
Severn (4 Feb 11)
Again let me thank you
for your professionalism and efficiency in these negotiations and I add a final
note of gratitude from the Doyle Family, as we applaude the result. Our Father,
now I'm sure, will settle down and be well looked after in this facility and
we'll continue to keep a watchful eye over him in his new home.
Mr. Chris Doyle (10 Aug 10)
Thanks for your assistance
with helping us find a great place for mum and dad. kind regards.
Mr. Stephen Meurs ( 12 Jul 10)
You guy's did a great
job - having people who know the business acting for us made a world of difference.
Martin Krygsman (27
May 09)
more testimonials ....
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